Privacy Policy

Last Updated: September 4, 2026

At Assam Chai Bhandar, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, make an enquiry, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

Full Name

Mobile Number

Email Address

Billing and Shipping Address

Order and Purchase Details

Enquiry or Feedback Information

Information submitted through contact forms or WhatsApp

Payment-related transaction information

We may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

HOW WE USE YOUR INFORMATION

We may use your information to process and fulfil orders, provide customer support, respond to enquiries, communicate order and delivery updates, improve our products and services, send promotional communications where permitted, measure advertising performance, prevent fraud or misuse, and comply with applicable legal requirements.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and measure website and advertising performance.

Third-party services, including analytics and advertising platforms, may also use cookies, pixels, or similar technologies according to their own privacy policies.

You can manage or disable cookies through your browser settings.

ADVERTISING AND ANALYTICS

We may use third-party advertising and analytics services, including platforms such as Meta and Google, to understand website activity, measure advertising performance, and display relevant advertisements.

These providers may collect information about your interaction with our website using cookies, pixels, and similar technologies.

PAYMENT INFORMATION

If online payments are available on our website, payments may be processed through third-party payment gateways or financial service providers.

We do not intentionally store complete credit/debit card details, UPI credentials, passwords, or sensitive payment authentication information on our systems unless required and permitted by applicable law.

SHARING OF PERSONAL INFORMATION

We do not sell or rent your personal information.

We may share necessary information with trusted service providers such as delivery and logistics partners, payment processors, website hosting providers, analytics and advertising providers, and customer support providers.

We may also disclose information where required by applicable law, regulation, court order, or government authority.

DATA SECURITY

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

YOUR RIGHTS AND CHOICES

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information held by us.

You may also request to stop receiving promotional communications from Assam Chai Bhandar.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Assam Chai Bhandar is not responsible for the privacy practices, security, or content of third-party websites.

CHILDREN'S PRIVACY

Our website and services are not specifically designed to collect personal information from children. We do not knowingly collect children's personal information except where permitted by applicable law and with appropriate consent where required.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any updated Privacy Policy will be published on our website with a revised "Last Updated" date.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details available on our website.

Assam Chai Bhandar

Website: assamchaibhandar.com